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Event Planners

Never Miss the Inquiry That Books Your Next Event

From the first "are you available for our date?" call to the thank-you email after the last guest leaves, DoubleDesk answers, quotes, and follows up so no lead goes cold while you're on-site running someone else's event.
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How We Help Event Planners

DoubleDesk answers every inquiry the moment it comes in quoting packages, checking your availability, capturing the brief, and following up automatically so you're never choosing between closing new business and delivering the event in front of you. Trust matters more than ever in this industry. People are booking one of the biggest days of their life, or their company's reputation, on a call. DoubleDesk makes sure that first impression is fast, warm, and professional, every single time.

The Inquiry Flood During Peak Season

Engagement season, corporate EOFY, or the week after a big expo. Inquiries arrive in waves, and everyone wants a fast answer.

With DoubleDesk

  • Answers every call simultaneously, so no one hits voicemail during a rush
  • Quotes packages instantly using your live pricing and availability
  • Captures date, guest count, venue preference, and budget in one conversation
  • Sends a follow-up SMS or email with next steps before you've even finished your last meeting

 

After-Hours and Weekend Inquiries

Couples browse venues at 9pm. Corporate clients call between meetings. Your best leads don't wait for business hours.

With DoubleDesk

  • Answers every call, any time, so evening and weekend inquiries are never lost to voicemail
  • Runs your Quoting Playbook to give a same-call estimate, even outside office hours
  • Books a consultation slot straight into your calendar if the client's ready to move
  • Sends a message with full context first thing next morning for anything needing your personal touch

 

Quoting and Package Complexity

Every inquiry is different headcount. Catering, styling, add-ons and building a custom quote by hand takes real time.

With DoubleDesk

  • Handles quoting through a Playbook built for your exact packages, tiers, and add-ons
  • Asks the right questions to price accurately: guest numbers, date, venue type, inclusions
  • Knows when to give a firm figure and when to hand off to you for anything bespoke
  • Sends the quote by SMS or email immediately, while the inquiry is still warm
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Post-Event Follow-Up and Repeat Business

The event's over, but the work that turns a one-off client into a referral machine still needs doing.

With DoubleDesk

  • A Worker drafts personalized thank-you and feedback requests after every event, in your voice
  • Replies to Google reviews automatically, so your online reputation builds itself
  • Follows up warm leads who inquired but didn't book, with a tailored nudge weeks later
  • Flags repeat-client anniversaries and past guests worth reconnecting with for their next event

 

Key Features for Event Planners

DoubleDesk smoothly integrates into your existing operations and systems. Simple to implement and delivers immediate improvements in responsiveness.

24/7 Answering

DoubleDesk is available 24/7 to answer calls and transfer to a human when needed.

You're always in control

Watch live calls, take over any time, set the rules. DoubleDesk works for you, not the other way around.

Registration

Connect DoubleDesk to your registration system for a seamless customer experience.

Set Reminders

Use the DoubleDesk app to follow up on tasks and stay on top of day to day operations.

Multiple Calls 

DoubleDesk answers multiple calls at once, perfect for peak seasons or busy periods.

Answer Queries

More than a chatbot or phone menu. Accurate, natural answers to every query, always.

Email Confirmations

Send confirmations and reminders via email or text using the DoubleDesk App.

FAQs

Yes. Through a Playbook built for your business, DoubleDesk can quote based on guest count, date, venue, and package inclusions giving callers a real figure or range on the spot, and handing off to you for anything bespoke or high-value.

Yes. Once connected to your calendar or booking system, DoubleDesk checks live availability during the call, books a consultation directly, and confirms it back to the caller no double-booking, no back-and-forth.

Yes. Evenings and weekends are peak inquiry times for event planners, and DoubleDesk answers every call around the clock. After-hours behaviour is fully configurable, from quoting and booking to simply taking a detailed message.

DoubleDesk won't guess. If a request falls outside what a Playbook covers a bespoke styling brief, an unusual venue request it takes a detailed, structured message or escalates to you directly, so nothing gets fumbled.

Yes. A Worker can draft personalised review replies and post-event follow-ups automatically in your voice, and flag past clients worth reconnecting with the kind of relationship-building that usually falls through the cracks once the next booking lands.

DoubleDesk answers every call at once, so a flood of inquiries during peak season never means missed leads or rushed, inconsistent answers. Every caller gets the same quality response, whether it's your first inquiry of the day or your fiftieth.

Real Results, Real Businesses

It’s reassuring to know DoubleDesk is there to look after calls while I am busy, handling each inquiry in a way that reflects me and my salon, even when I’m unable to get to the phone.

Linda S
Ambers Beauty Studio
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DoubleDesk lets motels answer and manage calls 24/7; the result is higher occupancy and greater returns.

James M
Owner, Norbit Software
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Thank you DoubleDesk for helping during the Valentine’s Day rush by taking calls. Our business grew 20% on previous years'.

Trish T.
Anytime Flowers
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Ready to Work Smarter with DoubleDesk?

Join the business community using DoubleDesk to save time, simplify admin, and deliver better service every day.
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