Imagine an assistant who knows your whole business inside out and never clocks off. That's D2. Whenever you're in DoubleDesk, D2 is one tap away ask a question by chat or voice and get a straight answer on the spot.
How many orders came in this week? What's selling best? What did you invoice in your accounting software? D2 knows your calls, your jobs and every system you've connected, so you stop digging through menus and logging into different tools.
And D2 doesn't just answer tell it to update a stack of tickets or change a Playbook, and it's done. It's a right-hand assistant for your whole business, without another wage.
The "Hey D2" button sits in the corner of every screen, so help is always one tap away.
Type, or switch voice on and talk; D2 listens and answers back.
Ask about your calls orders, busiest day, who mentioned your latest ad and get the number then and there.
D2 reaches into your connected tools and brings back answers, even ones that span more than one.
When something's easier to see than hear, D2 lays it out as a tidy table.
Check and update your tickets just by asking, even a whole batch at once.
Tell D2 a change like an out-of-stock item and it updates the right Playbook on the spot.
Start any Worker on request, no hunting for the button.
D2 runs staff-only Playbooks, like a new-starter induction or a stocktake process.
The basic AI receptionist can be live within hours of signup. DoubleDesk reads the business’s website during onboarding to pre-load Quick Facts, FAQs, and the business’s services. The owner then reviews, edits, and supplements that content. Adding Playbooks, Workers, and Connections happens progressively most owners build incrementally as they see the platform handle more.
No. DoubleDesk is designed specifically for non-technical small business owners. There’s nothing to install, no plugins to build, no code to write. The owner sets up the entire platform by talking to D2 in plain language.
During onboarding, DoubleDesk reads the business’s website to pre-load basic facts (location, hours, services, payment methods), frequently asked questions, and tone-of-voice signals. The owner reviews and edits this content, and adds anything missing.
Yes. The owner chooses the receptionist’s name, gender (female, male or neutral), voice from a curated library, personality (described in plain language), and welcome message. The receptionist’s engagement style ; Responsive, Proactive, or Assertive can also be set based on how actively the business wants her to drive conversations.
Mastering DoubleDesk is a built-in training platform inside the DoubleDesk app. It teaches the owner and team how to use every feature, with D2 walking through one stage at a time. Lessons are grounded in the user’s actual business. Topics include setting up the receptionist, smart call handling, Playbooks, managing resources, and adding app users. There’s a Quick Refresher mode for users who already know a topic and an Ask D2 mode for free-form questions.
DoubleDesk will not invent an answer. If the receptionist hits a gap in her knowledge during a call, she escalates, either by transferring to a person, taking a structured message, or running a fallback Playbook the owner has configured. The gap is also flagged so the owner can plug it, ensuring the same gap doesn’t recur.
It’s reassuring to know DoubleDesk is there to look after calls while I am busy, handling each inquiry in a way that reflects me and my salon, even when I’m unable to get to the phone.
DoubleDesk lets motels answer and manage calls 24/7; the result is higher occupancy and greater returns.
Thank you DoubleDesk for helping during the Valentine’s Day rush by taking calls. Our business grew 20% on previous years'.
"*" indicates required fields