Even with your receptionist handling the calls, sometimes you just want to see what's going on. DoubleDesk lets you look over its shoulder any time.
The moment a call comes in, it appears at the top of the app, and you can watch the conversation unfold live, word by word. What the caller wants, whether they're on hold, and whether a Playbook is running.
And if you ever feel like stepping in, you're only a tap away, listen quietly, take the call over, or end it on the spot.
Whenever a call is in progress, it pops up at the top of the app. Open it and follow the whole conversation as it happens, written out live. What the caller's after, how the call is being handled, and where things are up to.
Quietly listen to a live call to hear how it's going for yourself, without the caller knowing.
Step in with a tap. DoubleDesk gives a quick chime, introduces you, and slips out, so you carry straight on with the caller.
If a call is clearly going nowhere, end it on the spot with a single tap.
It lets you watch any call as it happens, in real time, with the conversation written out live, and step in if you want to.
A live call appears at the top of the app. Open it to watch the conversation unfold.
Yes. You can listen in quietly, without the caller knowing.
Yes. With a tap, DoubleDesk plays a chime, introduces you, and steps out, so you continue with the caller.
Yes. You can watch, listen and take over from your phone, wherever you are.
It’s reassuring to know DoubleDesk is there to look after calls while I am busy, handling each inquiry in a way that reflects me and my salon, even when I’m unable to get to the phone.
DoubleDesk lets motels answer and manage calls 24/7; the result is higher occupancy and greater returns.
Thank you DoubleDesk for helping during the Valentine’s Day rush by taking calls. Our business grew 20% on previous years'.
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